REGULAMENTO
1. A Loja on-line disponível na direcçao http://www.fajerwerkibiegun.com é administrada pela empresa:
Biegun Pirotechnika
Lubochnia Górki 1g
97-217 Lubochnia / Poland
2. O regulamento define as regras de encomenda e de venda dos produtos acessíveis na Loja on-line http://www.fajerwerkibiegun.com
3. Fazer um pedido implica a aceitaçao de todos os regulamentos da Loja.
4. De acordo com as leis actuais, a venda dos materiais pirotécnicos é permitida exclusivamente para as pessoas adultas.
Por causa de que não é possível verificar a idade do Cliente antes de enviar o pedido, o Cliente concorda que os seus dados vao ser examinados pelo mensageiro no momento de entrega do produto.
5. O contrato de venda de produtos está de acordo com a legislaçao polaca e está escrito em polaco.
Realizaçao e execuçao do pedido
1. Para realizar umo pedido não é preciso registrar uma conta. O pedido efectua-se através do formulário localizado na página http://www.fajerwerkibiegun.com
2. Para executar a transacçao de venda o Cliente tem de indicar no formulário todos os dados corretos. A especial importância tem:
-o endereço exacto e correto,
-o número de telefone exacto e correto,
- o email válido, usado actualmente para o envio de correspondencia.
A Loja não é responsável pela informaçao errada indicada no formulário e pelas consequencias resultantes desta situaçao.
3. A Loja reserva-se o direito a verificar o pedido realizada e também a anulaçao dela em caso de dúvidas quanto a confiabilidade do pedido.
4. Depois de realizar o pedido na Loja o Cliente recebe uma confirmaçao por email. Dentro do email poderá encontrar toda a informaçao relacionada com o status do seu pedido e o tempo necessário para a sua finalizaçao, como também os detalhes de contacto ao mensageiro.
5. Os pedidos feitos através da página web podem ser enviadas 24 horas por dia durante todo o ano.
6. O prazo de entrega é contado a partir da chegada do pagamento e é diferente para vários produtos. O tempo de realizaçao do pedido não inclui o tempo de envio.
Entre novembro e dezembro o tempo de entrega pode ser prorrogado aos 14 dias.
Pagamento
1. Os Clientes que fazem compras na Loja http://www.fajerwerkibiegun.com concordam em emitir o documento de venda sem firma.
2. Normalmente é emitido um recibo que constitui a prova de compra. Se o Cliente desejar, pode-se também emitir uma factura IVA. Por favor, indica isso ao realizar o pedido.
3. O Cliente pode escolher entre os seguintes métodos de pagamento:
• cartao de crédito – taxa cobrada através do serviço DotPay,
• transferencia bancária ao número da conta escrita no nosso site,
Reclamaçoes e devoluçoes dos bens adquiridos
1. Devoluçoes dos bens adquiridos. Licenças anónimas: de acordo com „A Lei de 02.03.2000 sobre a protecçao de alguns dos direitos dos consumidores e sobre a responsabilidade por danos causados por produto perigoso” é possível anular o pedido por qualquer motivo dentro de 14 dias a partir da data de entrega, com a condiçao de que os produtos devolvidos não foram danificados nem utilizados. As devoluçoes devem ser enviadas ao seguinte endereço:
Biegun Pirotechnika
Lubochnia Górki 1g
97-217 Lubochnia / Poland
2. Todos os gastos relacionados com a devolução serão assumidos pelo Cliente. A Loja reembolsa apenas o preço do produto. A Loja não aceita pacotes contrareembolso.
3. Reclamaçoes. Se o produto tem alguns defeitos de fabricaçao, o Cliente tem o direito a receber este produto com o defeito removido ou a obter um produto igual sem defeitos. Neste caso, por favor, contacta-nos por email.
4. A Loja tem 14 dias laborais para considerar a reclamaçao a partir do momento de apresentaçao da queixa. O resultado final deste processo é enviado por representantes da Loja ao email indicado pelo Cliente no formulário do pedido.
Política de privacidade
1. Os dados pessoais dos nossos Clientes sao colectados exclusivamente para as necessidades da Loja e processados para realizar a actividade económica da empresa e para executar campanhas promocionais e publicitárias, mantendo sempre os requisitos de protecçao de dados conforme a Lei sobre a Política de Privacidade de 29 de agosto de 1997 (símbolo polaco da lei: Dz. U 1997 nr 133 po. 833).
Não os dados pessoais dos nossos clientes!
Obligation to inform on the basis of article 13 of the GDP
Who is the administrator of your personal data?
The administrator, that is the entity deciding how your personal data will be used, is:
Biegun Pirotechnika
Lubochnia Górki 1g
97-217 Lubochnia / Poland
(hereinafter "My", "Biegun Pirotechnika" or "Company"),
operator of an online trading platform available at www.fajerwerkibiegun.com ("Biegun Pirotechnika").
How to contact us for more information on the processing of your personal data?
Write to the inspector designated by us the personal data. Here is his contact details:
e-mail address: sklep@fajerwerkibiegun.com
postal address: Lubochnia Górki 1g 97-217 Lubochnia / Poland
Where did we get your data from?
We received it from you when you placed your order at Biegun Pirotechnika.
What is the purpose and legal basis for the processing of your personal data by Biegun Pirotechnika ?
We process your personal information because it is necessary to perform the contract concluded with you, including:
- enabling the provision of services electronically and full use of Biegun Pirotechnika , including transactions and payments.
- implementation of contracts concluded under the sales contract
- handling complaints on Biegun Pirotechnika, when you file such a complaint;
- handling requests that you send to us (eg via the contact form);
- contacting you, including for purposes related to the provision of services.
In addition, the law requires us to process your data for tax and accounting purposes.
We also process your personal data for the purposes set out below, based on the legitimate interest of Biegun Pirotechnika, which is:
- monitoring your activity and all other users, including, for example, searching for keywords, placing offers and managing your activity on Biegun Pirotechnika ;
- matching ads in accordance with previously viewed content, customizing the category of offers or individual offers in the Biegun Pirotechnika settings or third-party service settings based on your activity on Biegun Pirotechnika;
- marketing activities to you, including direct marketing of Biegun Pirotechnika 's own services, Biegun Pirotechnika goods or services or goods from third parties;
- contacting you, including for purposes related to authorized marketing activities, through available communication channels, in particular and with your consent - by e-mail and telephone;
- providing payment services;
- ensuring the security of services that we provide you electronically, including enforcement of Biegun Pirotechnika internal rules and counteracting fraud and abuse and ensuring traffic safety;
- monitoring your activity and all other users, eg searching for keywords, placing offers, conducting studies and analyzes of Biegun Pirotechnika among others in terms of the functionality of this trading platform, improving the operation of services or estimating the main interests and needs of visitors;
- handling your requests forwarded in particular to the user service department and via the contact form in a situation where they are not directly related to the performance of the contract;
-organization of loyalty programs, competitions and promotional campaigns in which you can take part;
- debt collection; conducting court, arbitration and mediation proceedings;
- conducting statistical analyzes;
-storing data for archiving purposes, and ensuring accountability (showing compliance with our obligations under the law).
If you agree, we process your personal information in order to:
- saving data in cookie files, collecting data from websites and mobile applications;
- organization of competitions and promotional campaigns in which you can take part;
You can withdraw your consent to the processing of personal data at any time in the same way as you have expressed it. We will process your personal information until you withdraw your consent.
Do you need to provide us with your personal details?
We require you to provide the following personal information in order to be able to conclude and execute the contract concluded with you, and thus provide you with the service:
Name and surname, delivery address, e-mail address, telephone number.
If for some reason you do not provide this personal data, unfortunately we will not be able to enter into a contract with you, and consequently you will not be able to use Allegro.
If required by law, we may require you to provide other data necessary eg for accounting or tax reasons. In addition to these cases, providing your data is voluntary.
What are your rights to the Company in terms of processed data?
We guarantee the fulfillment of all your rights under the general Data Protection Regulation, i.e. the right to access, rectify and delete your data, limit their processing, the right to transfer them, not be subject to automated decision making, including profiling, and the right to object to the processing Your personal data.
You can use these powers when:
- regarding the request for data rectification: you will notice that your data is incorrect or incomplete;
-in relation to a request to delete data: your data will no longer be necessary for the purposes for which it was collected by the Company; you will withdraw your consent to data processing; you object to the processing of your data; Your data will be processed unlawfully; the data should be deleted in order to fulfill the obligation resulting from the law or the data were collected in connection with the provision of electronic services offered to the child;
- regarding the request to limit the processing of data: you will notice that your data is incorrect - you may request restricting the processing of your data for a period allowing us to check the correctness of this data; Your data will be processed unlawfully, but you will not want to be removed; We will no longer need your data, but you may need to defend or claim it; or you object to the processing of the data - pending determination of whether the legitimate grounds on our side override the grounds of objection;
- in relation to a request for transfer of data: the processing of your data takes place on the basis of your consent or the contract concluded with you and when this processing takes place automatically.
You have the right to lodge a complaint regarding the processing of your personal data to the supervisory body, ie the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw).
In what situations can you oppose the processing of your data?
You have the right to object to the processing of your personal data when:
-the processing of your personal data is based on a legitimate interest or for statistical purposes, and the opposition is justified by the particular situation in which you have found yourself,
- Your personal data is processed for direct marketing purposes, including profiling for this purpose.
Remember that you can exercise your right of objection from May 25, 2018.
Who do we share your personal information with?
We provide your personal data to parties of transactions that you include at Biegun Pirotechnika and entities supporting us in the provision of electronic services, namely those that provide payment, credit, insurance, courier services, perform consulting or auditing services, support Biegun Pirotechnika users, support the promotion of offers, they cooperate as part of marketing campaigns. We may pass on your personal data to public authorities fighting against fraud and abuse.
Due to the need to prevent certain functions from being performed on Biegun Pirotechnika by Internet robots, we use the Google reCAPTCH mechanism to sporadically investigate whether the behavior of users of our trading platform does not bear the characteristics of robots' behavior. In this situation, we may disclose your IP address to Google LLC.
The IP address is also provided to Google Analitics.
How long do we keep your personal data?
We store your personal data for the duration of the contract concluded with you, as well as after its completion for the purposes of:
-pursuing claims in connection with the performance of the contract,
- performance of obligations resulting from legal regulations, including in particular tax and accounting,
- preventing abuse and fraud,
- statistical and archiving,
- for a maximum of 10 years from the date of completion of the contract.
We store your personal data for marketing purposes for the duration of the contract or until you object to such processing, whichever occurs first.
In the case of the organization of loyalty programs, competitions and promotional campaigns in which you can take part - we will process your data for the duration and the period of settlement of awards. In order to ensure accountability, ie to prove compliance with the provisions on the processing of personal data, we will store data for the period in which Biegun Pirotechnika is obliged to maintain data or documents containing them to document the fulfillment of legal requirements and enable control of their compliance by public authorities.
Do we pass your data to countries outside the European Economic Area?
Your personal data will be transferred outside the European Economic Area to Google LLC based on appropriate legal safeguards, which are standard clauses of personal data protection, approved by the European Commission.
Do we process your personal data automatically (including through profiling) in a way that affects your rights?
Your personal data will be processed in an automated way (including in the form of profiling), however, it will not cause any legal effects to you or substantially affect your situation.
Profiling of personal data by Biegun Pirotechnika involves the processing of your data (also in an automated way), by using them to evaluate certain information about you, in particular to analyze or forecast your personal preferences and interests.
Legalidade dos produtos
1. Todos os nossos produtos cumprem requisitos da classe de segurança do transpoprte 1.4g, 1.3g e classe esplosiva 1,2,3 (segundo la lei polaca, não necessitam de permissão especial). São comercializados em toda a União Europeia (têm o certificado CE). Cado pedido realizada confirma-se com um recibo, ou com uma factura IVA emitida a pedido do Cliente.
2. A venda se faz no território da Polónia portanto é totalmente legal. Antes da entrega, verifiquem por favor as dispocições legais sobre os fogos de artificio e sobretudo se são admitidos no vosso pais.
Disposiçoes finais
⦁ Fazer umo pedido implica a aceitaçao de todos os Regulamentos da Loja